AGB

Terms and Conditions of Sale and Website Use

Last Updated: October 12, 2026

These Terms and Conditions govern access to and use of https://zvlnwb.shop, including the browsing of product information, submission of orders, payment arrangements, delivery services, customer support, and other related online shopping activities.

Please read these Terms carefully before making a purchase or using the services available through this website.

By using the website, you agree to comply with the applicable rules governing its use. When placing an order, the contractual terms disclosed during the purchase process will apply in accordance with relevant consumer protection laws.

Nothing in these Terms excludes, restricts, or overrides mandatory rights available to consumers under applicable law.

1. Website Operator and Business Information

The following information identifies the business responsible for the website and its related commercial services.

Legal Business Name: J B V/ Jimmy Bak

Business Registration Number (CVR): 11899242

Business Structure: Sole Proprietorship

Registered Business Address: Hovedgaden 20, 8831 Løgstrup, Denmark

Website: https://zvlnwb.shop

Customer Service Email: AblassiAmnon792@gmail.com

Customer Service Days: Monday–Friday, excluding applicable public holidays.

Estimated Response Time: 1–3 business days.

Customers may use the contact information above to request assistance with products, orders, payments, delivery, cancellations, returns, refunds, and other purchasing matters.

2. Services Available Through the Website

The website provides an online shopping environment where customers can access product information and purchase eligible merchandise.

Depending on availability and website functionality, services may include product browsing, online ordering, payment processing, order confirmation, shipment coordination, delivery tracking, and after-sales assistance.

Some functions may depend on external technical systems, payment providers, or logistics operators.

We may introduce improvements, perform maintenance, or modify website functions when necessary for legitimate operational, technical, security, or legal reasons.

Such changes will be implemented in accordance with applicable law and will not unlawfully affect existing contractual rights.

3. Customer Eligibility and Account Responsibilities

Customers placing orders must have the legal capacity required to enter into the relevant purchase agreement.

Where account registration is available, customers are responsible for providing accurate information and taking reasonable steps to protect their login credentials.

Customers should ensure that the following details remain accurate where applicable:

Full name and contact information.
Billing and delivery addresses.
Email address and telephone number.
Account credentials and authentication information.
Information necessary for order fulfillment.

Customers must not impersonate another individual, intentionally provide fraudulent information, or use another person's payment details without authorization.

If unauthorized account activity is suspected, customers should contact support promptly.

Where reasonably necessary to address fraud, security threats, or unlawful activity, account access or certain services may be restricted in accordance with applicable legal requirements.

4. Product Descriptions and Availability

Product pages provide information intended to help customers understand the merchandise offered for sale.

Depending on the product, this information may include descriptions, photographs, dimensions, specifications, available variations, prices, and delivery-related details.

We aim to maintain accurate and understandable product information.

The appearance of an item may differ slightly from photographs because of lighting, photography, device settings, and screen characteristics.

However, such differences do not remove statutory rights where merchandise fails to conform to the purchase agreement.

Product availability may change due to inventory conditions or other legitimate operational circumstances.

If a material product information error is identified, appropriate corrective measures will be taken in accordance with applicable law.

5. Order Placement and Contract Formation

Customers may submit orders through the purchasing process provided on the website.

Before placing an order, customers should review the selected products, quantities, delivery information, applicable charges, and total payable amount.

Order submission and contract formation are governed by the information provided during checkout, relevant order communications, and applicable law.

Where permitted by law, an order may require confirmation of:

Product availability.
Payment authorization.
Accuracy of essential order details.
Eligibility of the delivery destination.
Necessary security or fraud prevention checks.

Where an order cannot lawfully be accepted or fulfilled, the customer will be informed and any payment requiring reimbursement will be refunded in accordance with applicable law.

An obvious technical or pricing error does not automatically entitle either party to disregard mandatory contractual protections.

Customers will receive the relevant order information through the contact method associated with the purchase.

6. Prices, Taxes and Payment Conditions

Product prices are displayed on the website in the currency indicated during the purchasing process.

Before completing an order, customers should be able to review the total price payable, including applicable taxes, delivery charges, and other mandatory fees that must be disclosed by law.

Payment methods depend on the actual options displayed during checkout.

Where available, these may include payment cards, electronic payment services, or Cash on Delivery.

The availability of a particular payment method may differ according to the destination, transaction, or payment provider.

Payments may be processed through independent payment service providers using their own technical and security systems.

Customers should not provide complete payment card numbers, security codes, or payment passwords through ordinary customer support email correspondence.

Undisclosed mandatory charges will not be imposed contrary to applicable consumer protection legislation.

7. Shipping Destinations and Delivery Arrangements

Products are delivered to the destinations supported by the website's shipping services and confirmed during checkout.

Delivery availability may depend on the product, recipient's location, inventory, and applicable transportation arrangements.

The currently published standard shipping estimates are:

Shipping stage	Estimated timeframe
Order preparation and processing	1–3 business days
Transportation after dispatch	8–15 business days
Total estimated delivery	9–18 business days
Standard shipping charges	Free for eligible destinations

Business days generally refer to Monday through Friday, excluding relevant public holidays.

Delivery estimates may be affected by transportation conditions, customs procedures, carrier operations, and other circumstances.

Customers should consult the Shipping & Delivery Policy for the complete list of supported destinations, applicable charges, and shipment procedures.

Mandatory legal rights concerning delivery deadlines, delayed shipments, and non-delivery remain unaffected.

8. Shipping Confirmation and Delivery Issues

Where shipment tracking is available, customers will generally receive relevant shipment information after dispatch.

Tracking information may include the carrier, tracking reference, and instructions for monitoring delivery progress.

If an order has not arrived within the estimated delivery period, customers may contact customer support.

We will review the available information and, where appropriate, seek clarification from the delivery provider.

If merchandise arrives damaged, is missing, or differs materially from the order, customers may report the issue using the customer support email.

Available remedies will be determined in accordance with the purchase agreement and applicable consumer protection law.

9. Returns and Right of Withdrawal

Eligible consumers in the European Union generally have a statutory right to withdraw from an online purchase within 14 calendar days after receiving the goods, without providing a reason, subject to applicable legal exceptions.

Customers wishing to exercise this right must clearly communicate their withdrawal decision within the applicable period.

Withdrawal requests may be submitted to:

AblassiAmnon792@gmail.com

After communicating a valid withdrawal, the relevant merchandise must generally be returned within 14 calendar days, unless collection has been arranged.

For statutory withdrawals, reimbursement must be made without undue delay and no later than 14 calendar days after receipt of the withdrawal notification, subject to the lawful right to withhold reimbursement until returned goods or evidence of dispatch have been received.

Customers should consult the Return, Refund and Exchange Policy for complete details of return procedures, shipping costs, exceptions, and reimbursement arrangements.

Mandatory statutory rights take precedence over any inconsistent policy term.

10. Defective Merchandise and Legal Guarantees

Customers are entitled to the statutory protections applicable to goods that are defective or do not conform to the purchase agreement.

Depending on the nature of the issue and relevant legal conditions, available remedies may include:

Repair of the affected item.
Replacement with conforming merchandise.
A proportionate reduction in the purchase price.
Termination of the purchase contract and reimbursement where legally justified.
Other remedies required by applicable legislation.

Additional commercial or manufacturer warranties may apply to certain products where expressly offered.

Such warranties are separate from, and do not replace, mandatory statutory product conformity rights.

Customers can report relevant concerns through the customer support email.

11. Order Modifications and Cancellations

Customers who wish to change or cancel an order should contact customer support as early as possible.

Requests may concern corrections to the recipient's details, delivery address, selected products, or cancellation of the order.

Where an order has not yet been dispatched, we will make reasonable efforts to accommodate operationally possible changes.

After dispatch, changes to shipment details may depend on the delivery provider and the status of the parcel.

The inability to stop a parcel already in transit does not automatically eliminate a consumer's statutory right of withdrawal.

Any cancellation or reimbursement rights provided by applicable law remain in effect.

12. Acceptable Use and Website Security

Customers and visitors must use the website lawfully and must not interfere with its normal operation.

Activities that are prohibited where unlawful or unauthorized include:

Attempting to access protected systems or accounts without permission.
Introducing malicious software or harmful code.
Conducting fraudulent transactions.
Impersonating other individuals.
Submitting deliberately misleading information.
Interfering with website infrastructure or security controls.
Violating the privacy or intellectual property rights of others.
Using automated tools in ways that unlawfully disrupt website functions.
Reproducing protected material for unauthorized commercial purposes.

Where serious misuse or security threats are identified, proportionate measures may be taken in accordance with applicable law.

Nothing in this section restricts lawful activities or rights expressly protected by legislation.

13. Ownership and Use of Website Materials

Website content may include text, product photographs, illustrations, graphics, software, technical elements, layouts, and other materials protected by intellectual property law.

Rights in such materials remain with their respective lawful owners.

Visitors may browse website content for lawful personal purposes connected with evaluating products and using the website's services.

Unauthorized copying, redistribution, modification, commercial publication, or other exploitation of protected materials may be prohibited.

Permitted uses under applicable copyright law and other legal exceptions remain unaffected.

Access to the website does not transfer ownership of intellectual property rights.

14. External Providers and Linked Services

Certain functions may involve independent third-party service providers.

Depending on the website's actual configuration, such providers may support payment processing, transportation, hosting, cybersecurity, customer communications, or other technical operations.

Independent providers may apply their own terms and privacy practices to services that they control.

Customers are encouraged to review relevant third-party information where appropriate.

Using an external provider does not automatically remove responsibilities that remain with the seller under applicable law.

Information about personal data processing is provided in the Privacy Policy.

15. Protection of Personal Information

Personal information submitted through the website may be processed for purposes associated with orders, customer assistance, payments, delivery, refunds, security, and legal compliance.

Our Privacy Policy explains the categories of personal information involved, relevant processing purposes, applicable legal bases, information sharing, retention arrangements, and individual privacy rights.

Where the General Data Protection Regulation applies, relevant processing activities and customer rights are governed by that legislation.

Privacy-related requests may be submitted to:

AblassiAmnon792@gmail.com

Customers should not disclose unnecessary sensitive financial information through email.

16. Website Maintenance and Availability

We aim to maintain website functionality and provide reasonable access to available services.

However, website functions may occasionally be interrupted because of technical maintenance, system updates, hosting problems, network failures, security incidents, or external service interruptions.

Where an operational problem arises, reasonable steps will be taken to investigate and restore affected functions.

Temporary website unavailability does not automatically release the business from existing purchase contracts or other mandatory legal obligations.

Where interruptions materially affect a customer transaction, the situation will be handled according to applicable law.

17. Exceptional Events and Legal Responsibility

Events outside reasonable operational control may affect website services, order preparation, or transportation.

Examples include natural disasters, severe weather, major infrastructure failures, government restrictions, or significant disruptions involving necessary transportation systems.

Where such circumstances arise, reasonable efforts will be made to reduce avoidable disruption and provide relevant assistance.

The legal consequences of such events will depend on the circumstances and applicable law.

Nothing in these Terms excludes liability that cannot lawfully be excluded.

Mandatory rights relating to product quality, delivery, reimbursement, data protection, and other consumer matters remain applicable.

18. Governing Law and Dispute Resolution

These Terms are interpreted in accordance with applicable law.

For consumer transactions, relevant mandatory consumer protection provisions continue to apply regardless of any otherwise applicable choice-of-law rules.

If a dispute arises, customers are encouraged to contact customer support and explain the circumstances so that an appropriate resolution may be explored.

Where a dispute cannot be resolved through direct communication, consumers may pursue remedies through competent courts or legally available dispute resolution mechanisms.

Nothing in these Terms deprives customers of mandatory rights concerning jurisdiction, applicable law, or access to legal remedies.

If a provision is found to be invalid or unenforceable, the remaining terms will continue to apply to the extent permitted by law.

19. Changes to These Terms

These Terms may be revised in response to changes in applicable legislation, website functions, operational requirements, or services provided.

Updated Terms will be published on the website with the relevant revision date.

Where a change requires additional notice or consent under applicable law, the necessary steps will be taken.

Revisions will not retroactively remove contractual or statutory rights already acquired by customers.

Customers are encouraged to review the applicable Terms when placing new orders.

20. Related Website Policies

These Terms should be read together with other policies published on the website, including:

Privacy Policy: Personal information processing, cookies, and data protection rights.
Shipping & Delivery Policy: Shipping destinations, fees, processing periods, delivery estimates, and tracking.
Return, Refund and Exchange Policy: Withdrawal rights, returns, reimbursement procedures, and product exchanges.
Contact Us: Customer service contact information and response times.
Legal Notice: Website operator identification, intellectual property, and other legal information, where published.

Each policy applies according to its stated scope.

Where a policy conflicts with mandatory legal requirements, the relevant legal provisions take priority.

21. Contact and Customer Assistance

If you have any questions regarding these Terms, order placement, payment, product information, shipping, returns, refunds, or related services, you may contact: